Can individuals buy products from you?
Yes, our factory cooperates with individuals and legal entities, as well as with individual entrepreneurs. Individual entrepreneurs and legal entities can pay for products by invoice. An individual can use the payment terminal built into the website. Moreover, all buyers can use the cash-on-delivery option.
How is the delivery of finished products carried out?
Products are either collected by a buyer or sent by a transport company.
Can I order socks and hosiery with my own design?
Yes, you can. For this, you have to fill out the statement of work form. You can find it on the corresponding page of the website or receive it from us by email.
Is it possible to order custom labels/packaging?
Yes, it is. For this, you need to fill out the statement of work form. You can find it on the corresponding page of the website or receive it from us by email. Please, note that due to the conditions of current legislation and certification authorities, you will have to indicate the address of our factory even on a custom label with your logo.
What is the minimum order quantity for hosiery in your store?
The minimum order starts from 1000 pairs of one design.
What is the maximum number of colors on one sock?
The maximum number of colors is 7.
What is the manufacturing time for hosiery products?
The minimum order of 100 pairs is produced within a week if the required yarn colors are available. If there are no necessary colors in stock, the manufacturing time is extended by 2-3 weeks.
What is the delivery time for the finished product?
From 3 days depending on the region of the Russian Federation.
What is the time frame for creating an individual product design?
From 1 to 3 business days.
What if I don’t like the quality of the products?
We recommend using our Trial Run service before the purchase. You can choose 20 pairs of different designs and sizes.
You can return the entire batch of purchased goods within 14 days, provided that the label, packaging, and marketable condition of the products are not damaged.
I want to offer my services and goods. What should I do?
Please, send all your inquiries to our email firstname.lastname@example.org
Where is your production located?
Our factory is located in the Republic of Bashkortostan
Send your question to Socks Factory